I have some concerns that this may lead to increased duplication of topics, which is a FAR more difficult issue.
At the moment if you try searching “duplicate view” you get a list of 50+ topics. Which one of those is useful and leads the next person facing this problem to a solution? Who knows as half of them have solutions and the other can’t have multiple solutions so complete solutions are often not readily clear, or entirely exposed.
Right now we take the route of allowing users to ask a clarifying question in a way which expands on completeness of the solution we get better information to the 3rd person asking the question (another 5 years from now) faster. If we pivot to closing topics diverting users to start new topics we get into a situation where the ‘complete solution’ is now spread over 2 or more threads, making it harder for the nth person to get thing sorted out.
I’m fine moving which ever way the community wants, but please be sure we’re certain that the devil we know (a 5 year old post being resurfaced to ask for more info, and going un-responded) may be far worse than the alternative (increased fragmentation of the larger body of knowledge).
Tbh i actually agree with this. I have no interest in any being locked and have never even thought if it as an issue but whatever the majority wants should be okay. I have seen, for example, @mzjensen and others add to old forum posts when they release custom nodes for things that can help on the topics. I think it’s nice that have this instead of them having to create a whole new post and things getting messy like Jacob is saying.
The changes in Dynamo cause old solutions to fail and sometimes require small tweaks like in this recent post that revived a two year old topic. Wouldn’t make sense creating a new topic for something like this.
Practical implementation of solutions on site should be encouraged. Closing posts would prevent such posts, a year or more later
However, moderators could be encouraged to proactively close topics that deserve closure in their opinion. Just my opinion
I must also confess that it feels nice when some really old post is revived. Good to know that your ancient contributions are still helping someone
The other consideration is that Dynamo has changed a fair bit, and I expect it will continue to evolve.
This means that a solution from 5 years ago will not necessarily work now, or there might be a better answer.
So explaining that there used to be a node called ‘GetKeys’ but no longer and levels didn’t exist/worked differently 5 years ago just complicates things
we work on software whose cycle is one year, so I think 90 days is a bit short (Except if the topic has been marked solved).
If a topic is closed by a bot, a reopening request must be possible by a moderator (without the bot intervening again)
Above all, people should be encouraged to mark their post resolved rather than a simple like, it’s a shame that discourse does not allow you to add a signature (at least for moderators with the forum guide links).
What if it was a little “smarter” than just a duration, and it was more score based over a 90-120 day period? Combination of search hits, visits and/or replies could give a score and if the average score over the period is below a value its closed? This could potentially even close topics with more recent replies, but isn’t getting any traffic otherwise.
It has already been mentioned, but in general I would worry most about the additional duplication of posts.
Couple other suggestions:
One other way would be to allow the OP to mark “Solution and Close” in addition to Solution.
Allow the OP to “Reopen” the post a specific number of times like once or twice.
A. Seems like this could help alleviate some of the burden from the moderators but give at least the OP
some additional control over their post IF is hasn’t been marked as answered.
I also think that 90 days may be a little short for auto-closing. Especially with regards to the concerns mentioned above.
I’m not usually one to argue for more effort, but what if new replies on locked threads were just auto-flagged for Mods? If I want to reply to an old topic I could do so (and would get some sort of warning that I’m reviving a dead thread) and my reply would then have to get accepted by a Mod as to whether it was a valid reason for reopening or should instead be a new topic.
Another option could be to automatically create a new thread and link to the locked one when making a response. It could lead to a lot of unnecessary duplicates but would at least retain all the information from the dead thread.
I agree that there are plenty of reasons for not fully locking old threads, but there are also times where people respond to 3 year old posts with no helpful information. Those are the instances that should be limited.