3D Background Dynamo / Revit 2020 issue not available

Revit
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1

Post translated by moderator. See below the line for original post.

Hello everyone!
I have read all the posts regarding this problem and made all the suggestions but without result:

  • I have updated drivers
  • I added high performance in the graphic settings
  • I worked on the NVIDIA control panel, 3D settings

I have a brand new Dell laptop, 4 months old with 2 video cards:

Intel ® UHD Graphics 630
NVIDIA Quadro P2000

Do you have any suggestions please? I tried them all! If you think you have the solution, can you tell me how to do it step by step? Thanks so much!

Prestazioni grafiche
Prestazioni grafiche795×660 70 KB

Original Post Below

Ciao a tutti!
Ho letto tutti i post riguardanti questo problema ed effettuato tutti i suggerimenti ma senza risultato:

  • ho aggiornato driver
  • ho inserito prestazioni elevate nell’impostazioni grafica
  • sono intervenuta sul pannello di controllo NVIDIA, impostazioni 3D

ho un portatile Dell nuovissimo, di 4 mesi con n.2 schede video:

Intel ® UHD Graphics 630
NVIDIA Quadro P2000

Avete suggerimenti per favore? Le ho provate tutte! Se pensate di avere la soluzione potete indicarmi passo passo come fare? Grazie mille!

Prestazioni grafiche
Prestazioni grafiche795×660 70 KB

2

@ilde.marino the forum language is English, so please provide a translation on future posts as I did above. If english isn’t your strong suit you can use google translate (which is what I used above).

3

please install directX from here:

4

@Michael_Kirschner2 I done it…but I try again. Where I have to place it, please?

Direct

5

@ilde.marino that doesn’t look like the correct download - you don’t want the SDK - you want the directx 10 runtime.
maybe this web installer will work better:

either should be the end user runtimes, not the SDK.

6

@Michael_Kirschner2 Now I am able to see a background 3D but I cannot see the Revit and Dynamo 3D view.
What can I do now?
Thank you very much!

7

Well, i can connect to your laptop via TeamViewer to see if i can help. Write me a personal message.

8

@Vladimir tanks, it is no longer needed. Now everything is ok! The problem seems solved! @Michael_Kirschner2 Thanks for helping me :grinning:

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