Problem with network folder

Hi,
I have a problem with Dynamo in revit: when I start dynamo player and I try to add a network folder, it appears an error message:

“L’app progettazione generativa si basa su Dynamo e i percorsi di rete non sono supportati in Dynamo. Per risolvere questo problema, utilizzare un’unità di rete mappata che punti a questa posizione di rete che si sta tentando di specificare”.

translated:
“The Generative Design app is based on Dynamo and network locations are not supported in Dynamo. To resolve this issue, use a mapped network drive that points to this network location you are trying to specify.”

I tried to add a map drive on Windows but when I add that “Z map drive” on dynamo player, it is blank like it is not supported too.
It works only if I add the folder from local drive

How I can resolve it?

Thank you

Sounds like a UNC / virtual pathing issue. You’ll need to work with your IT team to outline and adjust architecture, but my advice has been to copy all content to the user’s local disc for awhile now. Lightyears better performance, security, and scalability that way. Plus you won’t have to the with the many infosec, windows, access, provisioning, network, and data integrity issues that attempting to run graphs (code in the end) off of a server - even if you fix this today MS will push an update which will break it for EVERYONE sometime next month.

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Thank you for answare, lI have been speak with IT team and they tell me that they don’t know what’s the problem because another collegue, in his computer, connected to the same network, it works. I appreciate your advise

Your system and your colleagues are not configured the same. This is the case near enough to 100% of the time that I am comfortable enough to say it with certainty. As such we cannot expect the finer intricacies to align.

So what is the difference between your system and your colleague’s? Start with physical location, then trace the network path to the server - if an alternat path is found there is the block.

Then check infosec and permissions.

Then check AV versions.

Then check windows updates.

Then…

Or move things to the local disc by way of GPL and your IT can circumvent the five to eight hours of troubleshooting each time these fail for another user.

the configuration, Windows AV and permissions are the same, also the physical location.

But is the network hardware and order you touch it in the same? If you’re on WIFI you can likely confirm this isn’t the case.

Sadly in the end this is an IT issue (proven by the fact that it works for A but not B), so you’ll need to work with them. The Autodesk support team might be able to help as well if you submit a ticket via the accounts portal at manage.autodesk.com, if you cross a threshold of ~4 hours of work you’ve hit the red in comparison to having your IT team set up something to copy the content to the local disc on log-in or on demand.