# Error when open dynamo

**URL:** <https://forum.dynamobim.com/t/error-when-open-dynamo/115128>\
**Category:** Uncategorized\
**Created:** [August 24, 2026, 4:15pm UTC](https://forum.dynamobim.com/t/error-when-open-dynamo/115128 "2026-08-24T16:15:39Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![RMohareb](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/rmohareb/32/120534_2.png) [@RMohareb](https://forum.dynamobim.com/u/RMohareb)\
**Post date:** [August 24, 2026, 4:15pm UTC](https://forum.dynamobim.com/t/error-when-open-dynamo/115128/1 "2026-08-24T16:15:40Z")

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Hi All,

After updating Windows and Revit to version 26.5, I can no longer open Dynamo and receive an error message; this error causes Revit to close completely.

 ![image](https://us1.discourse-cdn.com/flex022/uploads/dynamobim/original/3X/d/8/d873460e6bcf782519d5cd51b83090b36d4d1ed7.png)

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**Author:** ![jacob.small](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/jacob.small/32/161030_2.png) [@jacob.small](https://forum.dynamobim.com/u/jacob.small)\
**Post date:** [August 24, 2026, 4:41pm UTC](https://forum.dynamobim.com/t/error-when-open-dynamo/115128/2 "2026-08-24T16:41:27Z")

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> [@RMohareb](#):
>
> After updating Windows and Revit to version 26.5, I can no longer open Dynamo and receive an error message; this error causes Revit to close completely.

Do you see anything odd in the Revit journals or Dynamo log files (if such is generating)?

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<div class="post-metadata">

**Author:** ![RMohareb](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/rmohareb/32/120534_2.png) [@RMohareb](https://forum.dynamobim.com/u/RMohareb)\
**Post date:** [August 24, 2026, 4:55pm UTC](https://forum.dynamobim.com/t/error-when-open-dynamo/115128/3 "2026-08-24T16:55:08Z")

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> [@jacob.small](#):
>
> e Revit journals

2026-08-24 16:39:09Z : Successfully sent CER error report  
2026-08-24 16:39:09Z : Dynamo Unhandled Exception  
2026-08-24 16:39:09Z : Couldn’t find a compatible Webview2 Runtime installation to host WebViews.  
2026-08-24 16:39:17Z : Successfully sent CER error report

[dynamoLog\_f29532ac-cde2-41dc-9f83-a06c41c7bed3.txt](https://forum.dynamobim.com/uploads/short-url/9avH7ygbfHhdY5r0mkiCiOcb9nH.txt) (11.9 KB)

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**Author:** ![jacob.small](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/jacob.small/32/161030_2.png) [@jacob.small](https://forum.dynamobim.com/u/jacob.small)\
**Post date:** [August 24, 2026, 4:57pm UTC](https://forum.dynamobim.com/t/error-when-open-dynamo/115128/4 "2026-08-24T16:57:51Z")

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Ok that’s understandably an issue - webview2 is the framework used for much of the UI in Dynamo.

However we aren’t seeing why it’s missing. Can you post your Revit journal too?

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<div class="post-metadata">

**Author:** ![RMohareb](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/rmohareb/32/120534_2.png) [@RMohareb](https://forum.dynamobim.com/u/RMohareb)\
**Post date:** [August 24, 2026, 5:00pm UTC](https://forum.dynamobim.com/t/error-when-open-dynamo/115128/5 "2026-08-24T17:00:26Z")

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[journal.0283.txt](https://forum.dynamobim.com/uploads/short-url/pahN5eOEZP7mUJWY1nEzRKpN8k9.txt) (265.7 KB)

also the revit start with strange behaviour when open. i can open it and work normally. the clash only when open dynamo

 ![image](https://us1.discourse-cdn.com/flex022/uploads/dynamobim/original/3X/7/5/750ee9ddb1dc2685e3e25fb5e009d723eae7b29f.png)

This happens when updating Windows (not the Revit software). I also tried completely uninstalling and reinstalling Revit, but the problem persists.

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<div class="post-metadata">

**Author:** ![jacob.small](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/jacob.small/32/161030_2.png) [@jacob.small](https://forum.dynamobim.com/u/jacob.small)\
**Post date:** [August 24, 2026, 5:34pm UTC](https://forum.dynamobim.com/t/error-when-open-dynamo/115128/6 "2026-08-24T17:34:42Z")

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Looks like you’re not seeing anything webview2 related - Revit’s Home page is similarly a webview2 component. Might be a broken windows or .NET, but there isn’t any type of threads to pull in the logs so I’m at a lost. Please reach out to one of my colleagues in support by creating a new ticket at on the accounts portal at [manage.autodesk.com](http://manage.autodesk.com).

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<div class="post-metadata">

**Author:** ![RMohareb](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/rmohareb/32/120534_2.png) [@RMohareb](https://forum.dynamobim.com/u/RMohareb)\
**Post date:** [August 25, 2026, 6:50am UTC](https://forum.dynamobim.com/t/error-when-open-dynamo/115128/7 "2026-08-25T06:50:18Z")

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> [@jacob.small](#):
>
> webview2

thanks @jacob.small

[https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Program-crash-on-certain-machines-when-opening-the-Manage-Links-dialog-in-Revit.html?us\_oa=search-us&us\_si=3b15c066-34b8-4a7e-aeca-21c349725c44&us\_st=webview2%20revit](https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Program-crash-on-certain-machines-when-opening-the-Manage-Links-dialog-in-Revit.html?us_oa=search-us&us_si=3b15c066-34b8-4a7e-aeca-21c349725c44&us_st=webview2%20revit)

solve by follow this steps
