# Background preview not shown in Mac with Parallels **URL:** \ **Category:** Packages\ **Created:** [September 15, 2015, 9:14am UTC](https://forum.dynamobim.com/t/background-preview-not-shown-in-mac-with-parallels/2168 "2015-09-15T09:14:16Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Shrikant\_Heerekar](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/shrikant_heerekar/32/27787_2.png) [@Shrikant\_Heerekar](https://forum.dynamobim.com/u/Shrikant_Heerekar)\ **Post date:** [September 15, 2015, 9:14am UTC](https://forum.dynamobim.com/t/background-preview-not-shown-in-mac-with-parallels/2168/1 "2015-09-15T09:14:16Z")
Hi guys, If any of you are using Dynamo/Dynamo Studio on Mac with Parallels 10, are you able to see background preview(BP)? I was able to see BP in version 8.0. When 8.1 came I could not. When 8.2 came, I was excited that now the BP might show up. Unfortunately, it’s still the same case. Any workaround or settings I need to take care of? I haven’t yet upgraded my Parallels to the new version 11 yet. I wanna make sure the BP is showing up before putting in my money. ---
**Author:** ![Ian\_Keough1](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/ian_keough1/32/333_2.png) [@Ian\_Keough1](https://forum.dynamobim.com/u/Ian_Keough1)\ **Post date:** [September 19, 2015, 10:37pm UTC](https://forum.dynamobim.com/t/background-preview-not-shown-in-mac-with-parallels/2168/2 "2015-09-19T22:37:29Z")
We try to support the same level of graphics capability as Revit. For Revit, Windows 10 is not officially supported. Nor is Parallels. Having said that, we are working on a solution that should be available shortly which may, and I stress “may” because we do not typically test on virtualized OSs like parallels, provide background preview capabilities. The problem with parallels in general is that it only supports up to DirectX 10 (when last I checked). The new visualization capabilities use DirectX 11 and there is, as of 0.8.2, no fallback to lesser capabilities or software rendering. That is why, for users using Parallels, the background preview is blank. ---
**Author:** ![bego.rufas](https://avatars.discourse-cdn.com/v4/letter/b/5e9695/32.png) [@bego.rufas](https://forum.dynamobim.com/u/bego.rufas)\ **Post date:** [October 1, 2020, 3:22pm UTC](https://forum.dynamobim.com/t/background-preview-not-shown-in-mac-with-parallels/2168/3 "2020-10-01T15:22:18Z")
Hello, I have the same problem, but 5 years later. Are you now supporting Windows 10 for parallels mac users? Is there a way to solve this issue? Thanks in advance ---
**Author:** ![Michael\_Kirschner2](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/michael_kirschner2/32/75576_2.png) [@Michael\_Kirschner2](https://forum.dynamobim.com/u/Michael_Kirschner2)\ **Post date:** [October 1, 2020, 5:48pm UTC](https://forum.dynamobim.com/t/background-preview-not-shown-in-mac-with-parallels/2168/4 "2020-10-01T17:48:04Z")
Hi @bego.rufas what version of Dynamo are you using? ---
**Author:** ![bego.rufas](https://avatars.discourse-cdn.com/v4/letter/b/5e9695/32.png) [@bego.rufas](https://forum.dynamobim.com/u/bego.rufas)\ **Post date:** [October 2, 2020, 8:28am UTC](https://forum.dynamobim.com/t/background-preview-not-shown-in-mac-with-parallels/2168/5 "2020-10-02T08:28:56Z")
Hi Michael, I am working with DYNAMO 2.3. Find the attached screeshot. It is the DYNAMO that comes automatically with Revit 2020.2. ![Captura de pantalla 2020-10-02 a las 10.26.07](https://us1.discourse-cdn.com/flex022/uploads/dynamobim/original/3X/4/0/40c1125e43d60cd2c5f0203cfecee5e7832d5134.png) ---
**Author:** ![Michael\_Kirschner2](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/michael_kirschner2/32/75576_2.png) [@Michael\_Kirschner2](https://forum.dynamobim.com/u/Michael_Kirschner2)\ **Post date:** [October 2, 2020, 9:49pm UTC](https://forum.dynamobim.com/t/background-preview-not-shown-in-mac-with-parallels/2168/6 "2020-10-02T21:49:13Z")
Hi @bego.rufas please try installing [https://www.microsoft.com/en-us/download/details.aspx?id=8109](https://www.microsoft.com/en-us/download/details.aspx?id=8109) (directX 10 runtime) ---
**Author:** ![bego.rufas](https://avatars.discourse-cdn.com/v4/letter/b/5e9695/32.png) [@bego.rufas](https://forum.dynamobim.com/u/bego.rufas)\ **Post date:** [October 3, 2020, 9:27pm UTC](https://forum.dynamobim.com/t/background-preview-not-shown-in-mac-with-parallels/2168/7 "2020-10-03T21:27:58Z")
Hi Michael, thank you very much. I´ve just installed it but still doesn´t work ☹ Thanks for your help anyway. ---
**Author:** ![Michael\_Kirschner2](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/michael_kirschner2/32/75576_2.png) [@Michael\_Kirschner2](https://forum.dynamobim.com/u/Michael_Kirschner2)\ **Post date:** [October 3, 2020, 11:15pm UTC](https://forum.dynamobim.com/t/background-preview-not-shown-in-mac-with-parallels/2168/8 "2020-10-03T23:15:48Z")
also make sure you’ve got directx acceleration turned on in the graphics settings for parallels. > **[KB Parallels: DirectX 11 support in Parallels Desktop for Mac](https://kb.parallels.com/124137)** > > System requirements for DirectX 11: hopefully you are using a recent version of parallels that supports dx 10 or 11.