# 3d background preview no available **URL:** \ **Category:** Uncategorized\ **Created:** [August 31, 2016, 3:32pm UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931 "2016-08-31T15:32:41Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Elisabetta\_Caterina](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/elisabetta_caterina/32/75098_2.png) [@Elisabetta\_Caterina](https://forum.dynamobim.com/u/Elisabetta_Caterina)\ **Post date:** [August 31, 2016, 3:32pm UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931/1 "2016-08-31T15:32:41Z")
hi everyone, i have this big problem about 3d background preview and i didn’T find any solution. ![](https://sea2.discourse-cdn.com/flex022/uploads/short-url/63tGzgCWU3NQDnNtn6EllA1N6cV.PNG) I reinstalled older versions and the new ones, but nothing. i still have the problem. I noticed that someone solved it, but for me nothing worked. [https://forum.dynamobim.com/t/no-background-3d-preview/4963](https://forum.dynamobim.com/t/no-background-3d-preview/4963) I realize that probably the problem is related to the graphic acceleration, but i don’t have any idea about how to fix it. I hope someone could help me. i have a notebook nvidia quadro m2000m and 32 gb ram. Thanks ---
**Author:** ![Vikram\_Subbaiah](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/vikram_subbaiah/32/50797_2.png) [@Vikram\_Subbaiah](https://forum.dynamobim.com/u/Vikram_Subbaiah)\ **Post date:** [August 31, 2016, 3:53pm UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931/2 "2016-08-31T15:53:24Z")
First check this… ![](https://us1.discourse-cdn.com/flex022/uploads/dynamobim/original/2X/e/ed437a00a5d03c19cb754cfcc8fcd56756998e9f.png) Then look at the first question here… > **[DynamoDS/Dynamo](https://github.com/DynamoDS/Dynamo/wiki/Dynamo-FAQ)** > > Open Source Graphical Programming for Design. Contribute to DynamoDS/Dynamo development by creating an account on GitHub. ---
**Author:** ![Elisabetta\_Caterina](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/elisabetta_caterina/32/75098_2.png) [@Elisabetta\_Caterina](https://forum.dynamobim.com/u/Elisabetta_Caterina)\ **Post date:** [September 1, 2016, 7:17am UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931/3 "2016-09-01T07:17:39Z")
yes i already done everything suggested. but i still have the same problem. Actually i didn’t find the directX 9 version for windows10. ---
**Author:** ![Elisabetta\_Caterina](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/elisabetta_caterina/32/75098_2.png) [@Elisabetta\_Caterina](https://forum.dynamobim.com/u/Elisabetta_Caterina)\ **Post date:** [September 1, 2016, 10:31am UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931/4 "2016-09-01T10:31:14Z")
the only solution that i found was to disable the intel graphics card and now it works but anyway it says that i need to upgrade the drivers. I’ll not do it. thanks. Elisabetta ---
**Author:** ![hoangquoctuan1395](https://avatars.discourse-cdn.com/v4/letter/h/71e660/32.png) [@hoangquoctuan1395](https://forum.dynamobim.com/u/hoangquoctuan1395)\ **Post date:** [November 23, 2019, 1:19am UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931/5 "2019-11-23T01:19:38Z")
I do not have. Pls hepl me. ![image](https://us1.discourse-cdn.com/flex022/uploads/dynamobim/original/3X/c/c/cceb7369836db5c653e8670da3c6184bead60af5.png) ---
**Author:** ![hoangquoctuan1395](https://avatars.discourse-cdn.com/v4/letter/h/71e660/32.png) [@hoangquoctuan1395](https://forum.dynamobim.com/u/hoangquoctuan1395)\ **Post date:** [November 23, 2019, 1:56am UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931/6 "2019-11-23T01:56:10Z")
![image](https://us1.discourse-cdn.com/flex022/uploads/dynamobim/original/3X/c/c/cceb7369836db5c653e8670da3c6184bead60af5.png) I do not! ---
**Author:** ![Kulkul](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/kulkul/32/49801_2.png) [@Kulkul](https://forum.dynamobim.com/u/Kulkul)\ **Post date:** [November 23, 2019, 7:02am UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931/7 "2019-11-23T07:02:15Z")
Try setting NVIDIA control panel and Dynamo to use the “high performance NVIDIA processor”. ---
**Author:** ![sergiocl](https://avatars.discourse-cdn.com/v4/letter/s/4af34b/32.png) [@sergiocl](https://forum.dynamobim.com/u/sergiocl)\ **Post date:** [December 26, 2019, 5:36pm UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931/8 "2019-12-26T17:36:19Z")
I have the same problem and I am not able to solve it. Can someone give me a hand? I use it with bootcamp and an AMD radeon pro 5500 graphics. Thanks in advance and greetings !! ---
**Author:** ![samuel\_barcenas](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/samuel_barcenas/32/27329_2.png) [@samuel\_barcenas](https://forum.dynamobim.com/u/samuel_barcenas)\ **Post date:** [February 5, 2020, 1:01am UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931/9 "2020-02-05T01:01:50Z")
I just change the graphics to maximum performance and it work fine ---
**Author:** ![Michal\_Dengusiak](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.dynamobim.com/michal_dengusiak/32/92831_2.png) [@Michal\_Dengusiak](https://forum.dynamobim.com/u/Michal_Dengusiak)\ **Post date:** [April 8, 2020, 11:21am UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931/10 "2020-04-08T11:21:07Z")
We have similar issue on one laptop and we use these solutions: > **[Background 3D preview is grayed out in Dynamo for Alias | Alias Products 2019...](https://knowledge.autodesk.com/support/alias-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Background-3D-preview-is-grayed-out-in-Dynamo-for-Alias.html)** > > Background 3D preview is grayed out in Dynamo for Alias. The icons to switch to the 3D preview are missing in the viewport > **[Background 3D preview is grayed out in Dynamo for Revit | Revit Products 2019...](https://knowledge.autodesk.com/support/dynamo-studio/troubleshooting/caas/sfdcarticles/sfdcarticles/Background-3D-preview-is-grayed-out-in-Dynamo-1-3-2.html)** > > Background 3D preview is grayed out in Dynamo for Revit. This behavior may be caused by: Outdated graphics card drivers. Dynamo launching with an integrated graphics card. Follow the steps below: Update to the latest video driver (see NVIDIA... > **[Alias Sample Files | Alias Products 2019 | Autodesk Knowledge Network](https://knowledge.autodesk.com/support/alias-products/downloads/caas/downloads/content/alias-sample-files.html)** > > Alias 2021 Sample Files Alias 2021 hotkey configuration: AutoStudio\_AliasHotkeys.scm (4KB) Alias 2021 preferences setup file: Alias\_2021\_PrefSet.aps (1854KB) Alias 2020.2 Update Sample Files Subdivision Modeling shelf: SUB.scm (8KB) Alias 2019 Sample... ---
**Author:** ![carlosespinoza94](https://avatars.discourse-cdn.com/v4/letter/c/4bbf92/32.png) [@carlosespinoza94](https://forum.dynamobim.com/u/carlosespinoza94)\ **Post date:** [January 31, 2021, 7:39am UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931/11 "2021-01-31T07:39:37Z")
I’m having the same issue here apparently it has to do with the Intel processor and the Nvidia Graphics card, but I have dynamo on Revit. I really didn’t understand how to tweak the settings in order to make it work. All I read is that there are some settings I need to change on the Nvidia Control Panel, but the Autodesk Revit does not provide further settings because everything is grayed out? I’m not sure in what part should I tell Revit not to use the Nvidia Graphics Card. I also tried setting up the Global Settings under the Intel Processor. 3D preview is still not showing up. ![image](https://us1.discourse-cdn.com/flex022/uploads/dynamobim/original/3X/b/8/b8209935146acc4748635eac0aed68a266752f89.png) ---
**Author:** ![C.Gianluca](https://avatars.discourse-cdn.com/v4/letter/c/96bed5/32.png) [@C.Gianluca](https://forum.dynamobim.com/u/C.Gianluca)\ **Post date:** [April 12, 2021, 6:25pm UTC](https://forum.dynamobim.com/t/3d-background-preview-no-available/5931/12 "2021-04-12T18:25:35Z")
Go to “configure surround, physX” and choose your graphic card as processor. Then follow the steps from the Michael\_Dengusiak above, [https://knowledge.autodesk.com/support/alias-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Background-3D-preview-is-grayed-out-in-Dynamo-for-Alias.html](https://knowledge.autodesk.com/support/alias-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Background-3D-preview-is-grayed-out-in-Dynamo-for-Alias.html) , I have installed both the **Alias Dynamo sample File** and **Direct3D Installer for Dynamo** and it worked. Revit 2021 on Win 10.